1. Scope and contact

This policy applies to the public website at www.synthroboai.tech, operated under the RoboSynth brand. It covers website visitors and people making inquiries. Data processing for a paid product engagement is governed by the applicable agreement and any data processing terms. Use our contact form and select “Privacy request” for questions or to exercise privacy rights.

2. Information you provide

Our forms collect your name, email address, company or team name if supplied, inquiry topic, and message. Meeting requests also include a preferred date, time, and timezone. We do not request source datasets, credentials, payment details, or sensitive personal information through these forms. Please do not include them.

3. Information generated by a visit

Our hosting and delivery providers may process technical request information such as an IP address, browser information, requested pages, timestamps, and error or security logs to deliver and protect the website. The website does not include advertising trackers or behavioral analytics.

4. Why information is used

We use inquiry information to respond to questions, assess project requirements, coordinate meetings, manage an ongoing conversation, and address security or legal requests. Technical information supports website delivery, reliability, and abuse prevention. We do not use an inquiry as consent to unrelated marketing.

5. Legal grounds where required

Depending on the request and applicable law, processing may be necessary to take steps at your request before an agreement, pursue legitimate interests in responding to inquiries and operating a secure website, meet legal obligations, or act on consent where consent is required. You may withdraw consent for consent-based processing by contacting us.

6. Service providers and external resources

The website is designed for hosting on Vercel. When inquiry delivery is enabled, the configured email delivery service processes form information to deliver it to the RoboSynth team. The supplied email integration uses Resend. Google Fonts provides typography and Amazon CloudFront provides background videos; fetching these resources shares technical request information with those providers. Providers may process information in countries other than your own. Appropriate contractual or transfer measures must be considered for the applicable service and jurisdiction.

7. Sharing and retention

Inquiry information is shared with the people and service providers who need it to respond or operate the website, or when disclosure is required by law. We do not sell personal information or share it for targeted advertising. We retain information for as long as reasonably needed for the inquiry, an ongoing relationship, security, and applicable legal obligations, then delete or de-identify it where practical. Copies may remain in provider backups under their retention schedules.

8. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or to object to processing. Contact us through the contact form with the “Privacy request” topic. We may need to verify your identity and may retain information when required by law. You may also have the right to complain to your local data protection authority.

9. Security and children

We aim to limit access to inquiry information to its intended purposes. No website or transmission method can guarantee absolute security. The website is intended for business and professional use and is not directed to children. If you believe a child has supplied personal information, contact us to request review and deletion.

10. Changes to this policy

We may update this policy to reflect changes in the website or applicable requirements. The revision date below identifies the current version. Material changes affecting an ongoing engagement may also be addressed through that engagement’s contractual terms.

Contact RoboSynth for questions about this policy.